Refund policy

Thank you for supporting our small business! Because we are a small operation, all sales are final and we do not offer refunds, returns, or exchanges for change of mind or incorrect orders.

 

 

However, your satisfaction matters to us. If your item arrives damaged or defective, we will gladly issue a refund or replacement.

To qualify for a refund or replacement due to damage:

• You must contact us within [3–7] days of receiving your order (customize timeframe as needed).
• Provide clear photos of the damaged item and the packaging it arrived in.
• Email us at [your email address] with your order number and a description of the issue.

Once approved, we will issue a full refund or send a replacement item at no additional cost.

We appreciate your understanding and continued support. If you have any questions, feel free to reach out to us!

— Lipglossdrip